Last week, the Hyatt Regency Huntington Beach Resort & Spa was erupting with enthusiasm as over 800 Dale Carnegie leaders, trainers and partners gathered at the organization’s biannual International convention. The organization (formerly known as Dale Carnegie Training – now simply referred to as Dale Carnegie) is also marking its 104th anniversary. The Dale Carnegie…
Three Ways Managers Can Maximize Employee Engagement during the Holidays
With all of the hustle and bustle of the holiday season, many employees wonder if it really, ‘tis the season to be jolly. While businesses are focused on fulfilling customers’ needs in an effort to grow their share of holiday consumer spending, many managers fall short on recognizing the employees who actually provide the customer…
Time Out!
Planning is a process and an effective tool for the servant leader. An executive recently asked if one plans right and follows the process, why does one need to be concerned about contingencies? May I refer to a quote by Mike Tyson, a noted management/leadership guru…smile! In an interview, he said that everyone has a…
Three Reasons Giving Gratitude Year Round Is Good for Business
It’s common for businesses to show customer and employee appreciation during the holidays, however some organizations are differentiating themselves by weaving such efforts into their daily and weekly plans. This approach to appreciation is benefitting their bottom line and more. Here are three reasons to give gratitude all year long. Showing appreciation increases employee engagement. …
Time Out!
From the six stages of human development for the servant leader — Always be coaching! Stage 2: Coach This is the stage that most leaders fly past. Perhaps because they themselves are unclear, or they assume others know and understand, and perhaps have even perfected an activity, skill, or task, and only need to be…
Four Fortunate Ways to Frame Peer Feedback
Communicating constructive criticism in an effective manner that benefits both parties can be downright challenging. This is especially true when providing feedback to peers in the workplace which is a growing trend. Peer-to-peer feedback regarding an employee’s strengths and weaknesses offers insights into their performance beyond the top-down reviews given by their supervisors. Here are four…
Time Out!
Having a personal ownership mindset versus a victim mindset is a characteristic of a servant leader. Food for thought. Onward! John Rodgers
Time Out!
What is on your “stop doing it” list? I have a few suggestions: Sarcasm. It’s one of the cruelest forms of condemning. Profanity. Stop offending people who are within earshot. Keep the colorful language out of your place of business. Being vociferous about politics. Be sure to frame all political conversations this year. Without question,…
Ask These Three Questions to Make Interviews Less Intimidating
If you’re nervous about an upcoming job interview, you’re not alone. A recent study by Harris Interactive and Everest College reveals that 92% of U.S. adults between the ages of 18-54 are anxious about job interviews. Dale Carnegie said, “Only the prepared speaker deserves to be confident.” An effective way to combat our human inclination…
Overcome These Four Fears to Fuel Your Professional Success
Encountering awkward situations in the workplace is inevitable, however fortunately we have control over how we respond to them. We can gain the skills required to handle uncomfortable situations adeptly or continue feeling awkward indefinitely. Dale Carnegie said, “Do the thing you fear to do and keep on doing it… that is the quickest and…