In recent times, organizations across various industries have been experiencing a phenomenon known as the “Great Resignation.” Employees, fueled by a combination of pandemic-related burnout, reevaluation of priorities, and a robust job market, are leaving their current roles in significant numbers. This presents a unique challenge for organizations to retain their top talent and maintain…
Author: Carla Sprague
Navigating Disagreements at Work: Effective Strategies for Resolution
Disagreements are an inevitable part of working in a team. Diverse perspectives, varying opinions, and conflicting ideas can lead to tension and friction in the workplace. However, disagreements can also be catalysts for growth and innovation if handled effectively. Let’s explore practical strategies to handle disagreements at work, fostering a positive and productive work environment….
How to Be An Emotionally Intelligent Leader
Being a leader is not just about having the power to make decisions and lead a team. It’s also about understanding and empathizing with your team members’ emotions, building strong relationships with them, and creating a positive work environment. This is where emotional intelligence comes in – the ability to recognize, understand and manage your…
The Critical Skills You Need to Lead Through a Crisis
Leadership is not an easy task, but it becomes even more challenging in times of crisis. A crisis can be a natural disaster, a pandemic, or even a company’s financial loss. It is a time when a leader’s true character is tested. While some leaders may crumble under pressure, others rise to the occasion and…
Combating Employee Burnout
Employee burnout is a widespread problem that affects many organizations, especially after the last few years of navigating through things like a global pandemic. Burnout can be defined as a state of emotional, mental, and physical exhaustion caused by prolonged and excessive stress. Burnout can lead to reduced productivity, decreased job satisfaction, and increased absenteeism,…
Nice to Beat You — Four Ways Workplace Competition Pays Off
Dale Carnegie once told a story demonstrating how powerful competition in the workplace can be. To incentivize workers in the Charles M. Schwab steel mill, Schwab wrote the quantity of steel that the day shift had produced on the floor. The night shift worked extra hard to top the day shift’s number and soon both teams were…
Sales Strategies To Win The Battle (and the War)
Any good salesperson knows that winning a sale is not a one hit wonder. There are rounds of conversations, relationship building and negotiation along the way. Sometimes, it can seem almost impossible, if not exhausting, to get the desired end result. Sherrie Campbell seems to understand the challenge of securing that next sale, and recently…
Lemons Into Lemonade
It’s no secret that life can be challenging. Unexpected events, situations or challenges can arise that seem to put a stop to the ideas, plans or dreams you have, hence the infamous quote, “When life gives you lemons…” But outside forces don’t have to slow you down, let alone stop you. One thing we sometimes…
Networking Etiquette
How many times have you entered a room where you didn’t know anyone or stood in the corner waiting for someone to approach while you continually check your phone? Or, in your attempts to conquer your fear, you leap right into a conversation with a group of people, nervously chattering and rambling on (and on!)…
Under-Promise, Over-Deliver
One of the first lessons in good customer service is to always under promise and over deliver. This lesson carries through to leadership, sales, and even employee engagement. But this can sometimes seem challenging to understand and implement. After all, don’t you want to make great promises, rather than ones that seem underwhelming? Of course!…