Dale Carnegie once told a story demonstrating how powerful competition in the workplace can be. To incentivize workers in the Charles M. Schwab steel mill, Schwab wrote the quantity of steel that the day shift had produced on the floor. The night shift worked extra hard to top the day shift’s number and soon both teams were…
Author: Carla Sprague
Sales Strategies To Win The Battle (and the War)
Any good salesperson knows that winning a sale is not a one hit wonder. There are rounds of conversations, relationship building and negotiation along the way. Sometimes, it can seem almost impossible, if not exhausting, to get the desired end result. Sherrie Campbell seems to understand the challenge of securing that next sale, and recently…
Lemons Into Lemonade
It’s no secret that life can be challenging. Unexpected events, situations or challenges can arise that seem to put a stop to the ideas, plans or dreams you have, hence the infamous quote, “When life gives you lemons…” But outside forces don’t have to slow you down, let alone stop you. One thing we sometimes…
Networking Etiquette
How many times have you entered a room where you didn’t know anyone or stood in the corner waiting for someone to approach while you continually check your phone? Or, in your attempts to conquer your fear, you leap right into a conversation with a group of people, nervously chattering and rambling on (and on!)…
Under-Promise, Over-Deliver
One of the first lessons in good customer service is to always under promise and over deliver. This lesson carries through to leadership, sales, and even employee engagement. But this can sometimes seem challenging to understand and implement. After all, don’t you want to make great promises, rather than ones that seem underwhelming? Of course!…
Mind Over Matter
You’ve probably heard the term, “Mind Over Matter” many times in regards to pushing through difficulties, accomplishing goals, and getting your desired outcome. Perhaps, if you’re like me, you’ve almost used it as a “no pain, no gain” kind of mantra. Seems kind of intense and almost harsh, doesn’t it? Interestingly enough, Mary Vinnedge wrote…
“Born Leader”? Think Again!
At Dale Carnegie, we believe that by working hard on personal and professional development, you can be taught how to be a good leader. Leadership is about how to connect, communicate and collaborate with the people around you. These are skills, and while they may come easier to one person over another, skills, by definition,…
R-E-S-P-E-C-T – Find Out What It Means…
We’ve all heard the Aretha Franklin song about Respect – and quite frankly, the respect she’s looking for is something we all desire. Hence why the song lives on through the decades. Respect is an issue that can build up or tear down relationships, friendships, and even businesses. Often on the heels of respect is…
You’re only as strong as your biggest weakness
Being a leader is about exemplifying the values and activities that inspire and encourage others to action. At Dale Carnegie, we are based on the truth of one man’s belief in the power of self-improvement. One of the best ways to promote and encourage self-improvement is to face your biggest weaknesses. In the Inc. article…
5 Quick Morning Tasks For Efficient Living
We talk a lot about how to be successful, be a good leader and make a change in the world and in your future. Dale Carnegie has left many wise messages on how to communicate, how to relate to people and how to create good habits. So with that in mind, it’s always intriguing to read what…