Busyness of life…. What does your 2015 look like? What happened to the “empty nest,” care-free, life? Funny, it really does not matter what stage of life you are in we all feel the pressure to do more. For instance, look at my wife, Colleen, and my schedule of events for the first seven months…
Time out! Where is the time going?
Bring it on…. Imagine who and what you might become! This month my phone… ops… cell/email/LinkedIn has been lit up with executives that are looking for leadership alignment. What they are really asking for is some type of organizational shakeup, change management, or change readiness that will not adversely impact employee engagement. They want to…
Time Out!
I had some fun this week. In preparation for a sales presentation on negotiation skills I did an unannounced mystery shopper on my customer. Sure was fun to use this small sample as a form of evidence in the sales meeting with their senior executive team…smile! After they gave me their thinking of their sales…
Impact of Change on Employee Engagement – Change is Personal!
Rolling into 4Q there are plenty of demands on business; finishing strong, evaluating performance, prepping for the next year. The need to modify, adapt, change is implied. When is it truly embraced? And who leads the charge? For most organizations, change has been the constant, especially in the churn of the 2007—2009 recession. Change is…
Sales Strategies To Win The Battle (and the War)
Any good salesperson knows that winning a sale is not a one hit wonder. There are rounds of conversations, relationship building and negotiation along the way. Sometimes, it can seem almost impossible, if not exhausting, to get the desired end result. Sherrie Campbell seems to understand the challenge of securing that next sale, and recently…
Lemons Into Lemonade
It’s no secret that life can be challenging. Unexpected events, situations or challenges can arise that seem to put a stop to the ideas, plans or dreams you have, hence the infamous quote, “When life gives you lemons…” But outside forces don’t have to slow you down, let alone stop you. One thing we sometimes…
Networking Etiquette
How many times have you entered a room where you didn’t know anyone or stood in the corner waiting for someone to approach while you continually check your phone? Or, in your attempts to conquer your fear, you leap right into a conversation with a group of people, nervously chattering and rambling on (and on!)…
Under-Promise, Over-Deliver
One of the first lessons in good customer service is to always under promise and over deliver. This lesson carries through to leadership, sales, and even employee engagement. But this can sometimes seem challenging to understand and implement. After all, don’t you want to make great promises, rather than ones that seem underwhelming? Of course!…
Mind Over Matter
You’ve probably heard the term, “Mind Over Matter” many times in regards to pushing through difficulties, accomplishing goals, and getting your desired outcome. Perhaps, if you’re like me, you’ve almost used it as a “no pain, no gain” kind of mantra. Seems kind of intense and almost harsh, doesn’t it? Interestingly enough, Mary Vinnedge wrote…
“Born Leader”? Think Again!
At Dale Carnegie, we believe that by working hard on personal and professional development, you can be taught how to be a good leader. Leadership is about how to connect, communicate and collaborate with the people around you. These are skills, and while they may come easier to one person over another, skills, by definition,…