“By criticizing, we do not make lasting changes and often incur resentment.” Don’t like how a family member cooked the turkey? Not a fan of a friend’s new hair style? While it might be tempting to let everyone know how we feel, what is that really going to achieve? The turkey can’t be re-made, and…
How to Take Back Control of your Productivity
While you may not have full-blown Cell Phone Addiction, if you’re like most smartphone users you check your phone at least 58 times per day (according to data from RescueTime), and receive 46 push notifications (according to Business of Apps – although that number seems low to me). While it’s great to be able to…
Why Investing in Organizational Development Training is Worth It
Founded only one year after Dale Carnegie wrote his best selling book How To Win Friends and Influence People, John Deere is an iconic brand with a firm hold on the agriculture, lawn care, and heavy machinery industries. But even long-standing companies with a loyal following feel the need to improve from time to time. …
Soft Skills Every Leader Should Practice
Great leadership isn’t a given. Leadership is often learned by making mistakes, working your way up the ranks, and even more so, by observing leaders around you that excel and even the ones who do not. You can be a leader regardless of the position you hold. Whether you aspire to be a manager, a…
How To Use The Asoh Defense
Dale Carnegie believed in the power of admitting one’s mistakes – believed so much, in fact, that this makes up his twelfth human relations principle: If you are wrong, admit it quickly and emphatically. Thirty-two years after the release of Carnegie’s seminal work, How To Win Friends and Influence People, this principle was put to…
Building A Company Culture Of Value
All of the soft and hard skills in the world will not make you successful if your attitude and approach are out of sync from your organization as a whole. That said, how do you build an organization without first building a culture? It’s easy – you can’t. More and more, employees are not hired…
Leading Authentically
It seems like being yourself should be the easiest thing in the world to do, but it is often the most difficult for people, especially in leadership. Pretending to be someone different than yourself often feels safe, it protects you from being exposed, from the possibility that people will not like you, but it can…
Change Your Perspective on Public Speaking
It is well documented that public speaking is a common fear, so there’s really no need to rehash the fact that an estimated 75% of people suffer from it. Instead, let’s try to revise our perspective of this phobia.In a recent meeting, one of my mentors asked me a question that has completely changed the…
The Subtle Art of Giving Compliments
As a leader, it is imperatively important to offer your team consistent feedback – not only in times of improvement but also in times of praise. One of the largest complaints of employees is not hearing anything positive when they are doing their job well, only criticism when things are going wrong. Enter the constructive…
5 Sales Acronyms That Affect Your Business
While you likely understand what BRB means and can probably suss out the intent behind LMAO, the acronyms used in sales can be a lot less obvious. Even less obvious is how these strings of letters can actually impact your business. Read on to learn the meaning behind five integral sales acronyms, as well as…