Effective Communication. It might very well be the #1 soft skill you need to succeed. Think about it. When communication is poor, wires cross, tensions rise, and initiatives fail. We communicate daily with peers, direct reports, bosses, customers, friends, and partners. Doing it well means you get along better. It means you make more money,…
How to Knock Your Sales Job Interview Out of the Park
Interviewing for a sales job is no easy task. Your abilities of persuasion, communication, and relationship-building will be on full display (and under a microscope). And if you can’t sell yourself to the interviewer, how can you expect them to believe you can handle a sales position in their company. Yes, it’s high-pressure. But you…
How Positive Self-Talk Can Boost Your Chances of Success
Do you know who your biggest critic is? It’s probably YOU. As human beings, we often sabotage our own chances of success just by the way that we talk to ourselves inside of our heads. (And sometimes we don’t even realize we are doing it!). The way we react to situations, how we respond to…
How to Be a World-Class Presenter
Does getting in front of an audience to deliver a speech seem daunting to you? You’re not alone in that feeling. Even the most experienced public speakers get nervous sometimes. But what separates a novice from a pro is laying the right groundwork. You see, even the professional speaker doesn’t just jump in front of…
The 10 Powerful Habits of Outstanding Leaders
Here’s the deal. Outstanding leaders are not carbon copies of one another. There is no copy-and-paste template you can use for achieving success. However, when you look at leaders who have made things happen and have done well at it, there are undoubtedly a few things they will have in common. If you’re looking to…
5 Characteristics of Individuals in an Agile Organization
Artificial Intelligence has been around for a while, but the way we are using it and how well it works continues to evolve rapidly. This is monumental because it’s forcing organizations to adapt or die. Customer needs will continue to shift; overall market conditions will fluctuate; and new competitors will emerge. How can businesses deal…
What Is The Kaizen Method?
Literally translating to “good change,” Kaizen is a productivity philosophy that was developed in post-WWII Japanese manufacturing. The process was meant to challenge the status quo by introducing small, continuous improvements. While other methods of productivity and accountability – like to-do lists and the pomodoro technique – provide a definitive framework for achieving your goals,…
Estee Lauder’s Sales Advice
Born Josephine Esther Mentzer on July 1, 1906, Estee Lauder would go on to become one of the most influential businesswomen of the 1900’s. In fact, in 1998 she would be the only woman to make it onto Time Magazine’s list of the 20 most influential business geniuses of the 20th century. In addition to…
Dale Carnegie Digest: Top 5 Blog Posts of 2019
Thank you for making Dale Carnegie Training part of your self-improvement journey! In 2019 we published over fifty articles on public speaking, leadership, and soft skills, and the following five were the most popular amongst our readers. Stay tuned for 2020 and a whole new set of content that will help you to achieve your…
Problem Solving Cycle
One of the main roles of a leader is to solve problems. Whether it’s infighting between team members, frequent delays on important shipments, or managing last-minute requests from clients, there will always be questions to be answered and decisions to be made. The secret to effectively and efficiently solving these problems is a systematic approach….