Time out! Do you have followers? Do you have the right followers? What I mean is followers who make a difference to your organization, to the communities in which they belong, and to the families in which they live. Almost 30 years ago as a young sales representative for Dale Carnegie, an owner of a…
Category: Soft Skills
The Servant Leader
I was working this week with a global vice president whose organization is facing 7% turnover. He met with his staff and asked the magic question: “In what ways can we…?” It took them 25 minutes to stop blaming and start thinking of possible solutions. Only then did ideas begin to flow: Change how we…
Time Out! The Servant Leader
Goals. Please write, review, and/or rewrite your goals for 2018. Did you write them from the “Me” perspective or the “We” perspective? When we set our goals from the “We” perspective, we can be more helpful or useful to others to better serve them. Send me a note and let me know what your goals…
Four Reasons Leaders Should Invest Time Coaching Employees
When evaluating all of the characteristics of effective managers, there are two telling traits—personal character development and a commitment to developing employees. While many leaders’ rise through the ranks is evidence of their acute personal and professional development, many lack the skills to effectively coach others. In fact, when employees were surveyed about this topic, a whopping 93%…
Three Research-Based Reasons to Lead with Compassion
Compassion is something we rarely hear about in the workplace, however new research suggests that it directly impacts an organization’s bottom line. Since having compassion helps leaders be successful, it also enables the employees they manage to become successful—which ultimately contributes to the company’s overall success. Here are three researched-based reasons to lead with compassion….
Three Responses Worth Adopting to Show You’re Actively Listening
When it comes to listening, most people are only proficient at half of Merriam-Webster’s definition which is, “to hear what someone has said and understand that it is serious, important, or true.” I know my colleagues and family members can hear me, however I often discover that they weren’t really listening after the conversation has…
Time Out!
This past week our leadership team attended The Global Leadership Summit, and it was tremendous to hear some current global leaders discuss the mysteries of leadership. You can imagine the excitement I felt of receiving rather than presenting and how satisfying it was to have my emotional bucket filled. Here is just one small takeaway…
Time Out!
This past week, I found myself working with several executives on change management. Not only were they trying to deal with change themselves, they were thinking about how to be helpful when others experience change. How exciting to observe the servant mindset with these executives as they were focused on helping others. The challenge is…
Time Out!
This past week, I was working with an executive team on time management. We started with a paradigm shift in answering the question, “Why work on ways to better utilize time?” After all, we get 1,440 minutes every day, and regardless of how effective we are, we get another 1,440 the next day. And…
Time Out!
The servant mindset is easy to understand yet hard to carry out. While working with an executive this week, we focused exclusively on the Dale Carnegie human relations principle to “Become genuinely interested in other people.” It is only natural to wonder how applying this principle will help us connect with others and come across…