Literally translating to “good change,” Kaizen is a productivity philosophy that was developed in post-WWII Japanese manufacturing. The process was meant to challenge the status quo by introducing small, continuous improvements. While other methods of productivity and accountability – like to-do lists and the pomodoro technique – provide a definitive framework for achieving your goals,…
Thank you for making Dale Carnegie Training part of your self-improvement journey! In 2019 we published over fifty articles on public speaking, leadership, and soft skills, and the following five were the most popular amongst our readers. Stay tuned for 2020 and a whole new set of content that will help you to achieve your…
One of the main roles of a leader is to solve problems. Whether it’s infighting between team members, frequent delays on important shipments, or managing last-minute requests from clients, there will always be questions to be answered and decisions to be made. The secret to effectively and efficiently solving these problems is a systematic approach….
Founded only one year after Dale Carnegie wrote his best selling book How To Win Friends and Influence People, John Deere is an iconic brand with a firm hold on the agriculture, lawn care, and heavy machinery industries. But even long-standing companies with a loyal following feel the need to improve from time to time. …
It is well documented that public speaking is a common fear, so there’s really no need to rehash the fact that an estimated 75% of people suffer from it. Instead, let’s try to revise our perspective of this phobia.In a recent meeting, one of my mentors asked me a question that has completely changed the…
The rise of technology and Internet access have forced massive change in the workplace. But perhaps it’s the Millennial worker that has caused the most tension in the workplace. The generational divide at work has never been deeper and more daunting than it is today. Here are today’s most relevant challenges with engaging a multi-generational…
Employee management is, for all intents and purposes, the day-to-day engagement of employer-employee relationships on a professional, work-related level. To manage your employees well, you need to think of them less as the physical incarnation of their job roles and more as the people who make your business’ success possible. In the past, employee management…
Goal setting is a worthwhile and necessary function on the road to success. But over-striving to meet goals often results in more stress, and thus, the need to find ways to reduce it. When attempting to reduce goal-oriented stress, your friends at Dale Carnegie Training of Central & Western PA recommends first examining the goals you’ve set…
Being a strong leader is a combination of a number of things. For some, it is a natural gift—a magnetism that gravitates others to them and makes them an effective leader. For others, leadership is a quality built up over time, constructed and refined and practiced until it gains effective gravity. First Impressions are Everything…
Have you ever thought about what it would be like to do someone else’s job for a day? Some organizations take this question very seriously and use it as a means of employee engagement. This is one of several low-cost tasks that management can do to increase employee engagement and discussion about job satisfaction in the…