As 2016 draws to an end, approximately 45% of all Americans will set goals or resolutions for the New Year according to a University of Scranton Journal of Clinical Psychology article. Here is a ranking of the top six resolutions: Lose weight Get organized Spend less, save more Enjoy life to the fullest Stay fit…
Tag: Blog
Dale Carnegie Celebrates 104th Anniversary and Unveils New Brand
Last week, the Hyatt Regency Huntington Beach Resort & Spa was erupting with enthusiasm as over 800 Dale Carnegie leaders, trainers and partners gathered at the organization’s biannual International convention. The organization (formerly known as Dale Carnegie Training – now simply referred to as Dale Carnegie) is also marking its 104th anniversary. The Dale Carnegie…
Three Ways Managers Can Maximize Employee Engagement during the Holidays
With all of the hustle and bustle of the holiday season, many employees wonder if it really, ‘tis the season to be jolly. While businesses are focused on fulfilling customers’ needs in an effort to grow their share of holiday consumer spending, many managers fall short on recognizing the employees who actually provide the customer…
Time Out!
Planning is a process and an effective tool for the servant leader. An executive recently asked if one plans right and follows the process, why does one need to be concerned about contingencies? May I refer to a quote by Mike Tyson, a noted management/leadership guru…smile! In an interview, he said that everyone has a…
Three Reasons Giving Gratitude Year Round Is Good for Business
It’s common for businesses to show customer and employee appreciation during the holidays, however some organizations are differentiating themselves by weaving such efforts into their daily and weekly plans. This approach to appreciation is benefitting their bottom line and more. Here are three reasons to give gratitude all year long. Showing appreciation increases employee engagement. …
Time Out!
From the six stages of human development for the servant leader — Always be coaching! Stage 2: Coach This is the stage that most leaders fly past. Perhaps because they themselves are unclear, or they assume others know and understand, and perhaps have even perfected an activity, skill, or task, and only need to be…
Four Fortunate Ways to Frame Peer Feedback
Communicating constructive criticism in an effective manner that benefits both parties can be downright challenging. This is especially true when providing feedback to peers in the workplace which is a growing trend. Peer-to-peer feedback regarding an employee’s strengths and weaknesses offers insights into their performance beyond the top-down reviews given by their supervisors. Here are four…
Ask These Three Questions to Make Interviews Less Intimidating
If you’re nervous about an upcoming job interview, you’re not alone. A recent study by Harris Interactive and Everest College reveals that 92% of U.S. adults between the ages of 18-54 are anxious about job interviews. Dale Carnegie said, “Only the prepared speaker deserves to be confident.” An effective way to combat our human inclination…
Three Steps to Set Clear Expectations and Drive Employee Engagement
A recent Gallup Business Journal article reveals that many employees are not currently engaged in their jobs because they don’t know what is expected of them. Employee engagement is the degree to which employees are involved in and enthusiastic about their role and working environment. Today, only one third of all U.S. employees are engaged…
Forget IQ—Three ‘Q’s You Need to Succeed
Most people are familiar with ‘IQ,’ an indicator of logical reasoning ability and technical intelligence. Albert Einstein’s IQ was estimated at 160 and John F. Kennedy’s was only 119. Traditional hiring and promoting methods often required a high IQ for climbing to the top ranks of American businesses, however today many companies are turning to…