It is well understood that we communicate with much more than just our words. Our nonverbal communication, or body language, exhibits a large aspect of the message we send. This includes our facial expressions, gestures, eye contact, posture, and even our voice inflection. These are all critical for our message delivery and often says more…
Tag: Active listening
How to Listen Deeply to Better Serve Your Clients and Customers
Listening is a crucial part of persuasion, influence, and good leadership in general. It’s also a basic building block of healthy personal relationships. But there are different levels of listening — from simply hearing words being said all the way to deep listening. So what’s the difference in listening and deep listening? Some refer to…
Effective Communication: 5 Tips for Boosting This Essential Skill
Effective Communication. It might very well be the #1 soft skill you need to succeed. Think about it. When communication is poor, wires cross, tensions rise, and initiatives fail. We communicate daily with peers, direct reports, bosses, customers, friends, and partners. Doing it well means you get along better. It means you make more money,…
Soft Skills Every Leader Should Practice
Great leadership isn’t a given. Leadership is often learned by making mistakes, working your way up the ranks, and even more so, by observing leaders around you that excel and even the ones who do not. You can be a leader regardless of the position you hold. Whether you aspire to be a manager, a…
How To Have A Heart-Centered Conversation
Communication has often been regarded as a soft skill – but is that really the case? If we think about it, communication is essential for, well, everything. Unfortunately, clear and effective communication often gets disrupted either through our delivery or in our listening when “life” gets in the way – enter heart-centered communication. Heart-centered communication…