We are at a point in our country where several offices are starting to open their doors back up to their employees. While you may be looking forward to the office, it’s also normal to have some hesitations and concerns, especially when it comes to your communications skills. If you find yourself excited but nervous,…
Listening is a crucial part of persuasion, influence, and good leadership in general. It’s also a basic building block of healthy personal relationships. But there are different levels of listening — from simply hearing words being said all the way to deep listening. So what’s the difference in listening and deep listening? Some refer to…
I’m sure I don’t need to explain to you the benefits of a strong company culture, right? Culture essentially means: How are we connected? What is the personality and unique style of your workplace? What is the thread that brings and keeps us together working towards common goals? (And technically, the types of goals chosen…
Giving a virtual presentation is quite different than giving one in person. While some elements are similar (like having solid content and an engaging delivery), there are a lot of new factors added to the mix. And it can be overwhelming if you don’t know what to expect. So here are the 7 most important…
Email has been around now for a few decades, but some people still don’t seem to know how to use it effectively. It’s a crucial skill if you want to use your time efficiently, get projects done on time, and — quite frankly — if you want people to like communicating with you. In this…
Effective Communication. It might very well be the #1 soft skill you need to succeed. Think about it. When communication is poor, wires cross, tensions rise, and initiatives fail. We communicate daily with peers, direct reports, bosses, customers, friends, and partners. Doing it well means you get along better. It means you make more money,…
Does getting in front of an audience to deliver a speech seem daunting to you? You’re not alone in that feeling. Even the most experienced public speakers get nervous sometimes. But what separates a novice from a pro is laying the right groundwork. You see, even the professional speaker doesn’t just jump in front of…
Thank you for making Dale Carnegie Training part of your self-improvement journey! In 2019 we published over fifty articles on public speaking, leadership, and soft skills, and the following five were the most popular amongst our readers. Stay tuned for 2020 and a whole new set of content that will help you to achieve your…
It seems like being yourself should be the easiest thing in the world to do, but it is often the most difficult for people, especially in leadership. Pretending to be someone different than yourself often feels safe, it protects you from being exposed, from the possibility that people will not like you, but it can…
It is well documented that public speaking is a common fear, so there’s really no need to rehash the fact that an estimated 75% of people suffer from it. Instead, let’s try to revise our perspective of this phobia.In a recent meeting, one of my mentors asked me a question that has completely changed the…