While you likely understand what BRB means and can probably suss out the intent behind LMAO, the acronyms used in sales can be a lot less obvious. Even less obvious is how these strings of letters can actually impact your business. Read on to learn the meaning behind five integral sales acronyms, as well as…
Author: Lauren Hedges
Why You Should Leave Your Comfort Zone
Staying in the security of your comfort zone forever sounds like a nice idea, doesn’t it? In there it’s safe, cozy, and above all predictable. No anxiety or worry, no listing pros and cons, and best of all — no fear of failure or injury. Yes, that sounds great. The exact same thing, day after…
Why Dale Carnegie Trainers Will Never Wish You A Good Day
It is common to hear Dale Carnegie trainers advising others to “make it a great day!” but what exactly does this mean? The more common “have a nice day,” or the colloquial “have a good one!” are accepted as a standard parting in North America, implying that the speaker hopes the other party enjoys whatever…
Your Smile Is Your Superpower
Whether your smile shows off every single one of your teeth, is accompanied by a boisterous laugh, or is shy and reserved, its existence is doing good for your mind and body. According to Psychology Today, smiling releases endorphins that help to lower stress, heart rate, and blood pressure, while also lifting your mood. And this…
How To Interest People
When you want to grab someone’s attention, the best way to do so is by engaging them in conversation on a topic of their interest. Thanks to the internet and social media, it is easier than ever to learn about a person’s favorite sports team, hobby, or travel destination. From there you’re just a quick…
Dressing for Confidence and Success
In the age of Silicon Valley and startups, business wear is no longer just primly tailored suits and shiny shoes. Hoodies, turtlenecks, and jeans are now acceptable in some industries and offices, but there are still rules that should be followed to make sure you feel confident and are perceived as a professional in your…
Body Language and Public Speaking
When it comes to public speaking, what you say can be easily overshadowed by how you say it. Even if you manage to write the perfect speech – one that is captivating and perfectly conveys your points with accessible language – it can all go to waste if your delivery doesn’t back up your words….
Tips for Outstanding Customer Service
Customer service never ends. From the first inquiry, to finalizing the sale, to the end of the warranty and beyond, there are many times during the customer lifecycle when he or she will be interacting with a representative from your business, and it’s important that each experience is a positive one. Sometimes this will be…
Dale Carnegie’s Advice for New College Grads
You step off the stage at convocation, your degree finally in hand after years of study and hard work, and suddenly you’ve got the whole world before you. From here your life can go in any direction you choose, and it’s up to you to make the most of it. As you set off into…
Soothing the Sting of a Lost Sale
It’s a simple — but unfortunate — fact of life for a salesperson that we simply can’t close every deal. Sometimes the reason is plain, sometimes it isn’t, and sometimes you simply never hear back. It can be frustrating and disheartening, but don’t let these “lost” sales bring you down. “It is not a lost sale if…